IT Support PlansYears of serving bay area firms have shaped our IT Support Plans, making them "heavy on service, light on cost ". Our IT Support plans are designed for the client. We offer weekly or monthly on-site or 24/7 full network monitoring and remote repair at affordable rates for firms with or without multiple locations, full time or contract staff, and also mixed Mac – Windows – Linux networks. IPSOFACTO clients know that well-managed, strategically developed IT gives them their competitive advantage. Let us help you out-pace your competitors with smart IT Support Plans.
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Microsoft, Dell, Cisco and Symantec have chosen IPSOFACTO as their Partner. Let IPSOFACTO be yours. |
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IT Support Plans:
IT Support Plans are designed for IT Maintenance: to combine recurring support at affordable rates. Service plans are month-to-month, and can be changed or cancelled with 10 days notice, so you are never locked in to a plan you don't need. |
Full network monitoring:
From our engineering center in San Francisco, we can monitor and repair your servers, workstations, and network devices, helping guarantee perfect functionality and 100% uptime, eliminating the need for onsite support, wherever that may be. |
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Smart Remote Support:
PC-2-PC remote support technology (with encryption) means that we can deliver the most secure, fast, and low cost support for your local and remote locations. |
IT Asset Management:
Using our powerful IT Inventory Management System (ITIMs) we keep track of client hardware and software with impunity. We use client-service portfolios to gain better insight, improve planning and troubleshoot faster. |
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Dedicated Engineers:
We dedicate a Sr. Engineer to your business. Behind each engineer are two layers of additional support to provide clients with high service levels and the fastest turn-around to resolve issues. |
Virus & Spam Filter:
Our systems pre-scan our client's email, blocking malicious or unsolicited messages before they enter your system. |
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Account Managers:
A dedicated account manager helps coordinate your Ongoing Support Plan and IT projects with you for the best support. |
Server Monitoring:
Every day we monitor your server for clean backups, memory errors, hard drive integrity and network data flow; which includes backup reruns and virus or spyware tracking. |
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Phone: (415) 362-2922, (888) 772-0201 944 Market Street, Suite 712, San Francisco, CA 94102 |